BOISE, Idaho -- Albertson's here is implementing a new Web-based PC support solution that will enable the retailer to perform remote diagnosis and repair of its corporate and store systems. "The system is installed in some locations," said Michael Read, vice president of public affairs for Albertson's, adding that the retailer was going to "see how the system works" before rolling it out across the company. The technology allows the retailer's computer technicians to quickly identify a ...

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