In the ongoing pursuit of new efficiencies, cost savings and end-user applications, information systems executives are turning to "open systems" architecture. Retailers and wholesalers who have made the move to open systems point to a startlingly diverse array of potential and realized benefits, in areas extending from the point of sale to the warehouse receiving dock. But they are quick to add some words of advice for those about to embark on the open systems path: Proceed with caution. ...

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