ROBESONIA, Pa. -- In the supply chain, you're only as strong as your weakest link. So when Associated Wholesalers Inc. (AWI) here perceived that receiving times for deliveries at its members' stores were overly extended, it decided to do something about it. Take, for example, a letter it recently sent to one of its independent supermarket members in eastern Pennsylvania regarding a delivery to a store. The letter read, in part, "For the delivery on 9/20/04, we show that the driver was ...

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