SPRINGFIELD, Mass. -- Following its introduction in a East Longmeadow, Mass., store last month, Big Y Foods here will roll out a new interactive, point-of-sale system that integrates store operations, a customer loyalty program, Internet capabilities and corporate systems, said John Sarno, vice president of information systems. It will take more than a year to extend the system to all 45 stores, Sarno estimated. The most distinctive characteristic of the system is its dual touch screens, ...

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