SCOTTSDALE, Ariz. -- Supermarkets that use technology to monitor cashier performance and combat shoplifting were able to reduce shrink dramatically last year. According to the 11th annual Supermarket Shrink Survey, conducted by the National Supermarket Research Group here, supermarket retailers using automated cashier performance monitoring systems were able to reduce shrink by 31%. Although astounding on the surface, this number makes sense if one considers that cashier fraud alone ...

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