While instructing point-of-sale personnel remains supermarkets' primary use of computer-based training programs, CBT is proving useful throughout several supermarket departments, especially the produce area. 1998 1999 Front-End Checkout 80.0% 82.9% Produce Department 45.7% 36.6% Deli 25.7% 26.8% Bakery 22.9% 26.8% Meat Department 22.9% 22.0% Other 14.3% 9.8%

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