While instructing point-of-sale personnel remains supermarkets' primary use of computer-based training programs, CBT is proving useful throughout several supermarket departments, especially the produce area.1998 1999Front-End Checkout 80.0% 82.9%Produce Department 45.7% 36.6%Deli 25.7% 26.8%Bakery 22.9% 26.8%Meat Department 22.9% 22.0%Other 14.3% 9.8%
Advertisement
While instructing point-of-sale personnel remains supermarkets' primary use of computer-based training programs, CBT is proving useful throughout several supermarket departments, especially the produce area.
