Distribution is rapidly moving from a process based on what one wholesaler described as "pens and whiteout" to a seamless science with a foundation in information technology. Three large wholesalers interviewed by SN are each making major advances in their supply chain management by rolling out innovative technology-based initiatives that upgrade or replace many of their traditional operations. Spartan Stores, Grand Rapids, Mich., is using activity-based costing programs to push for a ...

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