Like some early explorers, retailers are beginning to test the uncharted waters of interactive kiosk shopping. In a bid to offer a wider range of customer services and products, from advanced frequent shopper and couponing programs to gourmet recipes generated from touch-screen terminals, a growing number of retailers are now experimenting with or considering using interactive kiosks in their stores. Among the list of retailers and wholesalers now launching pilot tests or rolling out ...

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