PASADENA, Calif. -- It's time for supermarket retailers to begin scrapping the aging "clunky" computer systems that are holding back the industry's progress, said Robert J. Herbold, executive vice president, Microsoft, Redmond, Wash., who retired from his post as the company's chief operating officer in February. Speaking to an audience of grocery industry executives at the SN/Executive Technology Summit here last week, Herbold offered Microsoft as an example of a company that had benefited ...
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