Weaknesses in the cold chain inside the store are bad enough. But retailers know that problems with temperature control can, and often do, start before the product makes it to the case. Even 10 minutes out of that cold chain can mean a breakdown in product quality. Value-added produce left out on the warehouse loading dock, or sitting in the store's back room, quickly begins to deteriorate, retailers said. David Coons, head produce buyer for Fry's Food Stores, Phoenix, noted that ...

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