What's in store for the economy when customer satisfaction in a wide range of enterprises takes a dive? We may find out in upcoming quarters, since that very thing is happening. The results of a research project conducted by the University of Michigan, and issued last week, show that customer satisfaction in 12 business sectors, including retail, financial services and e-commerce, fell precipitously in the fourth quarter of last year as compared to the previous quarter. Supermarkets are ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.