Dear Sue and Sam Shopper: Thanks for writing recently. I've been on the road reporting for my magazine so I couldn't reply sooner. But I'm recently back from a major industry meeting, the Food Marketing Institute's Midwinter Executive Conference in Scottsdale, Ariz., and have some news for you. It turns out that the top management in the supermarket industry is aware of your complaints about shopping. They are also worried because you've been seen buying food more often in Wal-Mart, Costco ...

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