Most chains see technology as a key part of any "store of the future" scenario, and indeed invest substantial sums on the latest systems for point-of-sale, wireless networks, computer-assisted ordering, and the like. But where does that leave independents, especially those who compete directly with the chains? nts continue to be viable players," said John R. Keeley, vice president of information technology for Bozzuto's. Viability is becoming more challenging for everyone in New England as ...

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