When shelf prices don't agree with scan prices, it can be a costly error in the United Kingdom. Just ask Safeway UK. K, Hayes, Middlesex, United Kingdom, speaking at the Retail Systems 2003 conference earlier this month. The Trade and Standards Office monitors stores on a weekly basis, he noted. At Safeway UK stores, pricing errors used to average 5%, he said. That became one of the key reasons why the chain invested in electronic shelf labels, from NCR, Duluth, Ga. ESLs are designed to ...

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