7:00 AM - 8:15 AM
SPEAKS '98: A U.S. Perspective Chairperson: Michael Sansolo, Senior Vice President, Food Marketing Institute Speakers: Edwin R. Gropp, Senior Vice President, Ahold Information Services; Melissa C. Plaisance, Senior Vice President, Finance and Public Affairs, Safeway Inc.; John S. Runyan, Corporate Senior Vice President, Fleming Companies, Inc. Japanese, Korean, Spanish, Portuguese, French, Mandarin Chinese
10:15 AM - 11:30 AM SPEAKS '98: Special International Session Chairperson: Michael Sansolo, Senior Vice President, Food Marketing Institute Speakers: Cees H. van der Hoeven, President and CEO, Royal Ahold NV; Peter H.H. Hung, Chairman, PEARL RIVER IGA LIMITED; Paolo Fiejo, President, Exxtra Economica Supermercados Japanese, Korean, Spanish, Portuguese, French, Mandarin Chinese
7:00 AM - 8:15 AM
8:30 AM - 9:45 AM Fishin' for Sales?+ Better Bait the Hook Speaker: Harold Lloyd, President, H. Lloyd & Associates Japanese, Korean, Spanish, Portuguese, French, Mandarin Chinese
10:15 AM - 11:30 AM Next Generation of Store Design: Category Management Chairperson: Brian Harris, Chairman, The Partnering Group, Inc. Speakers: Leonidas Oyaga Gomez, General Commercial Manager, Almacenes Vivero S.A.; Dennis J. Sobotka, Partner, The Partnering Group, Inc. Japanese, Korean, Spanish, Portuguese, French, Mandarin Chinese
How to Become a Preferred Employer Chairperson: Henry Edwards, Vice President, Organizational Effectiveness, Ahold USA, Inc. Speaker: Mel Kleiman, President, Humetrics Incorporated What's Behind the Consolidation Fever Sweeping the Supermarket Industry Chairperson: Philip St. Georges, Managing Director, Retail Ventures, KPMG Peat Marwick LLP Moderator: Robert Bolinder, Principal, Robert D. Bolinder Associates Speakers: Bruce C. Bruckmann, Managing Director, Bruckmann, Rosser, Sherrill & Co., Inc.; Debra J. Levin, Principal, Equity Research Department, Morgan Stanley Dean Witter; Jeff Noddle, Executive Vice President, SUPERVALU INC.; Kenneth Thrasher, Exec. Vice President & Chief Admin. Officer, Fred Meyer, Inc. The Consumer's Perspective Chairperson: Louis A. Scudere, Vice President, Research and Site Development, K-VAT Food Stores, Inc. Speakers: Mark Heckman, Vice President, Marketing, Randall's Food Markets, Inc.; Marcia Mogelonsky, Contributing Editor, American Demographics The Consumer's Perspective Repeated from 8:30 a.m.
Direct to the Consumer: Competing in a Virtual World Speakers: To Be Announced Integrated Customer and Category Management: The Next Wave Chairperson : Brian Harris, Chairman, The Partnering Group, Inc. Speaker: Brian Woolf, President, Retail Strategy Center Inc. Frequent Shopper Programs: Unlock the Secrets of Your Data Chairperson: Mike Bechtol, Executive Vice President of Retail, Catalina Marketing Corp. Speakers: David Blunden, President, DataSage Inc.; Herb Butler, Director of Marketing, Gregerson's Foods Inc.; David Diamond, Executive Vice President, Marketing, Catalina Marketing Corp.; Albert E. Lees Jr., Chairman & CEO, Lees Supermarket; Phil Lempert, Syndicated Columnist, Chicago Tribune Making Meal Solutions Profitable Speakers: Willard Bishop, Jr., President, Willard Bishop Consulting, Ltd.; Bill Hale, President, The Hale Group
Getting the Goods to Market: A Global Perspective Speaker: Jim Morehouse, Vice President, Senior Account Officer, A.T. Kearney Inc. Japanese, Korean, Spanish, Portuguese, French
Getting the Goods to Market: A Global Perspective Session repeated from 8:30 am.
Meal Solutions Trends Speakers: Stephen Elmont, Consulting Principal, Technomic Inc.; Ronald N. Paul, President, Technomic Inc. Japanese, Korean, Spanish, Portuguese, French
At What Costs, Variety?
Speaker: Walter Salmon, Chairman of the Board, Hannaford Bros. Co.
Delivering the Promise: The Whole Store Response to Convenience Driven Shoppers Speakers: Jack Allen, Professor, Michigan State University; Tom Pierson, Professor Emeritus, Michigan State University 2001: A Consumer Odyssey Speakers: Karen Snepp, Vice President, Consumer Insights, Frito-Lay, Inc.; Dennis Eastman, Assoc. Dir., Grocery Marketing & Merchandising, Baker's Supermarkets Leading Your Organization in Fast-Changing Times Speaker: Robert Tucker, President, The Innovation Resource
Emotional Retailing Speaker: Chris Ohlinger, President/CEO, Service Industry Research Systems Doing Business Outside the Box: The Dynamic World of Electronic Commerce Speaker: Richard Shulman, President, Industry Systems Development Corporation Una Introduccion a Category Management (Administracion de Categorias) Chairperson: Carlos E. Paciarotti, Presidente, Associacion Latinoamericana de Supermercados Speaker: Axel Lohrisch, Consultant, The Partnering Group, Inc. Thinking About Differentiation... Dare to be Different! Chairperson: Norman Mayne, Vice President & CEO, Dorothy Lane Market, Inc. Speaker: Hugh O'Neill, Ph.D., Professor of Strategic Management, University of North Carolina-Chapel Hill
Journey on the Internet Facilitator: , To Be Announced, Catalina Marketing Corp.
Business Building: Consumers They are a Changing Facilitators: Dale Kamibayashi, Director for Purchasing for Grocery Categories, Wild Oats Market Inc.; Steve Neal, Vice President, Community Development, Giant Food Inc; Theresa E. Potter, Director of Marketing, Glory Foods; Mark Retzloff, Cofounder, Vice President of Sales, Horizon Organic Dairy
Nothing but the Best! The Best Merchandising Ideas from the Best Retailers Facilitator: Harold Lloyd, President, H. Lloyd & Associates Innovative Customer Service Ideas Facilitator: Jim Sullivan, Director of Training, Anchor Food Products, Inc.
Exploring Whole Health Marketing Strategies: Harnessing the Natural Synergies of the Supermarket Chairperson: Roy White, Vice President, General Merchandise Distributors Council (GMDC) Speakers: Willard R. Bishop, Jr., President, Willard Bishop Consulting Ltd.; J.B. Pratt, Jr., CEO, Pratt Foods, Inc.; Ed Slaughter, Director of Marketing Research, Prevention Magazine; David Walrod, Executive Vice President, Operations, Seaway Food Town, Inc. Making Consumer Education Part of the Food Safety Equation Moderator: Robert Gravani, Professor, Cornell University
How to Develop and Manage an Information Technology Strategy Speakers: To Be Announced Managing a Changing Workforce Chairperson: D. John Lee, Ph.D., D. J. Lee & Associates Speakers: Craig Cole, President and CEO, Brown & Cole, Inc.; William R. MacAloney, President and CEO, Jax Markets; Natalie Taylor, Vice President, Diversity, Food Lion, Inc.
Family Supermarket Succession: Legal and Financial Issues Moderators: Carey Berger, JD, ChFC, CLU, President, Business Succession Resources; James Baska, JD, President Emeritus, Associated Wholesale Grocers-Kansas City; Chuck Butson, Business Consultant ; Robert Z. Walker, Principal, Robert D. Bolinder Associates Consumer Trends and Our Business: What Can We Expect? Facilitator: Michael Sansolo, Senior Vice President, Food Marketing Institute
Global Solutions to Mealtime Dilemmas Moderator: Kevin Coupe, President, Second Wind Partners Speakers: Jeff Gietzen, President and CEO, D&W Food Centers, Inc.; Robert Ukrop, President/COO, Ukrop's Super Markets, Inc. Japanese, Korean, Spanish, Portuguese, French
On the Road + In Search of Supermarket Excellence Moderator: Kevin Coupe, President, Second Wind Partners Speakers: Fred Ball, President and CEO, Ball's Price Chopper & Hen House Markets; John Failla, President and CEO, Progressive Grocer Associates; Mike Mulligan, Vice President, Wholesale Sales and Marketing, SUPERVALU INC.; Robert G. Tobin, Chairman and CEO, The Stop & Shop Companies, Inc. Japanese, Korean, Spanish, Portuguese, French
The Supermarket of the Future: Can You Compete? Speakers: Ted Zittell, Vice President, Strategic Council, The Watt Design Group; Ira Teich, President & CEO, The Watt Design Group The Millennium Crisis: Risks, Implications, and Liabilities of the Year 2000 Problem Speaker: Peter deJeager, President, de Jaeger & Co., Ltd. Japanese, Korean, Spanish, Portuguese, French
Understanding the Natural Products Marketplace Facilitator: George Southworth, General Manager, Northeast Cooperatives The Whole Truth About Item and Price Advertising Facilitators: Buddy Martensen, Director, Retail Advertising Services, Fleming Companies, Inc.; Mark Harsha, Director, Advertising Accounts, Fleming Companies, Inc.