NEW ORLEANS -- Achieving exact synchronization of price, promotion and item maintenance data between retailers and direct-store-delivery vendors remains one of the thorniest issues in implementing scan-based trading programs. It's one reason SBT's expansion has been limited, despite strong indications that the process can decrease out-of-stocks, increase sales and cut a retailer's backroom labor costs. A two-retailer, multivendor SBT pilot program, scheduled to begin in May, will explore ...

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