SAN DIEGO -- The ongoing national labor shortage is forcing retailers to become more sophisticated in the way they train managers, according to a panel discussion at the Food Marketing Institute's Human Resources/Training and Development Conference here last week. Executives at companies including Hy-Vee, West Des Moines, Iowa; Clemens Markets, Kulpsville, Pa.; and Kroger Co., Cincinnati, said the imperative of improving employee retention has sparked a rethinking of management education ...

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