PITTSBURGH -- Giant Eagle here is well into a chainwide rollout of a shrink measurement program aimed at identifying "known loss" and using that knowledge in perishable production forecasts. Giant Eagle is recording instances of shrink -- such as damaged goods, discontinued items, out-of-code products and in-store transfers -- on Symbol handheld devices equipped with software developed for the chain by SofTechnics, Dallas, explained Robert P. Garrity, the chain's senior vice president, ...

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