In their increasing efforts to touch at the very root of customers' needs while increasing register rings and fueling profits, retailers used 1999 to increase the amount of, and change the faces of, their store brand lines; cater more and more to ethnic populations, which, for some, constitute the majority of their customers; and jump on the health-conscious bandwagon by upping their stocks of organic products and by creating natural destination centers within their stores. What this all ...

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