CHICAGO -- Two leading home-shopping services, Westwood, Mass.-based Streamline and Peapod, Evanston, Ill., report their companies have achieved strong consumer acceptance, with customer retention rates of over 90% for Streamline and per-order totals averaging $110 for Peapod. "Consumers are looking for simplification," said Tim DeMello, president and chief executive officer of Streamline. "We're disaggregating product from a physical store and putting the information about it on a computer ...
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