A former New York City mayor, Ed Koch, used to greet constituents with the query, "How am I doing?" The mayor found posing such a question to constituents often produced useful opinions. In keeping with that approach, it's not a bad idea to go to the ultimate boss every now and then to ask such a question, so SN went to food retailers' ultimate boss -- consumers -- to ask how we're doing as food retailers. You'll discover, as did the mayor, quite a bit of useful information is produced by ...

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