CHICAGO - Education and sharing of information is essential to any alliance, especially one like IGA that represents 4,000 independent retailers who operate in 40 countries. The task of designing learning and development systems to bring this alliance together and make it stronger fell on the shoulders of Paulo Goelzer, president, IGA Coca-Cola Institute, and chief learning officer and executive vice president, IGA International. Goelzer joined IGA in 1996 as a consultant. During his tenure ...

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