CHICAGO -- IGA here will begin rating its licensed stores like hotels and fine restaurants in an effort to bring some consistency and higher standards to the network. Larry Willis, IGA president and chief operating officer, said IGA will dispatch teams of third-party assessors to more than 2,300 U.S. stores to ensure they comply with a new set of sanitary and operational standards. "We're going to go through a five-star rating system, because everybody understands the five-star rating ...
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