Since this is Independence Day, let's blast off a little fireworks of our own and celebrate the fact that what has long been considered a formula for retailing success really works. The formula is as simple as this: The right product priced the right way and merchandised in the context of an optimal service environment will yield superior sales results. That's what Kroger Co. found out in the course of a long effort to set the proper balance between margin and service. That balance is not ...
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