PORTLAND, Ore. -- Leadership is the ability to teach people and organizations how to surpass themselves, Scott W. Klein, president and chief executive officer of Information Resources Inc., Chicago, told an audience here. d Industry Leadership Center at Portland State University. Throughout his talk, Klein stressed the importance of a leader to care about people. "To be a successful leader, you must build teams, and you must care about your people. You can't avoid making tough decisions ...

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