This seems to be shaping up to be the year during which much changes. Long-used business practices, such as the one mentioned in the column below, are among the processes now being called into question. Wal-Mart Stores, however, is facing a business-as-usual challenge of a different sort concerning its cleaning contractors. And it just happens that this situation is about Wal-Mart. Events might well have settled on any number of retailers, or on other forms of business for that matter. But ...

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