Consumer Editorial Was 'Eggs-actly' on Target
er Participation" [concerning consumer responsibility in food safety, SN, Aug. 24, 1998], was right on target regarding the responsibility we all bear for food-safety education. For almost a decade, consumers have been bombarded with the outrageous activities of the food industry's worst actors. No wonder food safety has become one of the top concerns of today's shoppers.
Wegmans Food Markets, however, is not alone in this direct and open consumer dialogue. The Pennsylvania Egg Quality Assurance Program has set the national standard for proactive flock and product testing. Partnering with numerous participating retailers, there has been an ongoing advertising and educational commitment spanning the entire farm-to-fork system focused on egg handling, preparation and storage.
As you clearly point out, such as an approach is not only an exception, but in many cases has invited industry criticism. If we are to be taken seriously by our consumers, we must do better -- because we can.
Paul D. Sauder president R.W. Sauder Inc. Lititz, Pa.
Seeing Change at Fleming
To the Editor:
The [editorial "What Happened at Fleming" concerning the departure of Bob Stauth as Fleming's top executive, July 27, 1998] painted Bob Stauth as an industry icon.
I think he was a person who was taking his company down the tubes. Fleming says it's looking for someone to focus on customer relations. Fleming had better continue the cleaning at home in the meantime because Fleming is still full of [executives] whose only concern is job title and how many people they have reporting to them.
Fleming had better change its ways, or Fleming and any customers it has left will be out of business.
