When it comes to theft, retailers are fighting a two-front war: against shoppers and against employees. Fortunately, new advances in technology like surveillance systems and cashier-monitoring software are helping retailers keep pace on both fronts. The latest closed-circuit television (CCTV) surveillance cameras, for example, are creating a stronger deterrent to stealing from stores or distribution centers. Hy-Vee, West Des Moines, Iowa, which operates 222 supermarkets in the Midwest, ...

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