CHICAGO -- Wal-Mart Stores, Bentonville, Ark., boosted labor productivity and slashed employee turnover rates in half after introducing a multimedia computer-based training program. The company, which tracks labor productivity in terms of sales per man hour, saw gains of 5% after training systems were revamped, said Kevin Turner, vice president of applications development and store systems. Turner outlined the program, based on compact disc recordable technology, during a presentation at ...

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