SAN DIEGO - Wegmans Food Markets is seeing positive results from centralizing pharmacy services. The Rochester, N.Y., company's main pharmacy technology focus is on its call center and its central fill facility, said Deborah Parker, director, pharmacy operations, during a session at the National Association of Chain Drug Stores Pharmacy & Technology conference here last week. Over the past five years, Wegmans has been adapting a 25-person call center to "take distraction out of the ...
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