HASTINGS, Mich. -- G&R Felpausch Co. here is taking a proactive approach to cutting shrink and improving efficiency at the front end with a software application that analyzes cashier performance based on data compiled at the point-of-sale. The cashier-monitoring system went live in all 18 Felpausch stores Jan. 26, following a one-store test that ran for eight weeks. The system will allow Felpausch to monitor which cashiers are causing excessive cash-handling errors and front-end losses ...
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