CHICAGO -- With out-of-stocks at the retail level showing very little improvement over the past decade, a research group that reported on OOS in 2002 is gearing up for a new study aimed at finally putting a dent in the problem. The 12-week study, set to begin this month, continues work started last October by the group, which includes Daniel Corsten, professor, Kuehen-Institute for Logistics, University of St. Gallen, Switzerland, and Tom Gruen, professor of marketing and e-commerce, ...

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