Retailers have become increasingly outspoken about the need for more open systems, especially in crucial areas such as the point-of-sale and database marketing. In short, retailers want to be able to run software on a variety of hardware platforms, and they want to be able to exchange data easily among a variety of applications being used within the organization as well as those applications being used by suppliers. As the Internet plays a more crucial role in retailing -- as a method of ...

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