Supermarket pharmacies never planned for managed-care prescriptions to balloon to 50% of all prescriptions filled at retail. Supermarket pharmacy directors may want to plan now to meet projections of 80% in the next few years. For many supermarket pharmacies, including some that may refuse to acknowledge it or maybe don't even know it, managing the managed-care part of the business has spiraled out of control -- or soon will. It's not that pharmacy directors haven't tried. It's just that ...

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