GILROY, Calif. -- Keeping the front end running optimally and preventing point-of-sale problems before they occur may not be the most glamorous aspect of technology today. But ensuring the success of front-end systems on a daily basis is critical for driving sales and meeting customers' service expectations. It is also a vital element in keeping ongoing maintenance costs at acceptable levels. By using a variety of techniques, ranging from installing software to help diagnose POS system ...

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