BROOKINGS, Ore -- In a major restructuring of its health and beauty care departments, Ray's Sentry Markets here is demonstrating that variety is not only the spice of life in nonfood merchandising, but it also can be an effective way to do battle with the mass merchandisers. Acting upon the results of a survey on how Ray's could improve its customer service, the chain will increase the size of its HBC departments between 30% and 55%, said Dan Van Zant, HBC buyer and supervisor for the ...
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