LAS VEGAS -- Reducing shrink isn't the end result of efforts in various store departments, but is the by-product of a company-wide commitment to training, controls and information, retailers told independent operators at the National Grocers Association's Supermarket Synergy Showcase 2004 here. Mike Beal, chief financial officer of Balls Food Stores, Kansas City, Kan., said shrink reduction needn't be complicated. However, it does require the implementation of many simple processes backed ...

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