WASHINGTON -- Many retailers are asleep at the wheel when it comes to finding and implementing the best technological solutions for enhancing their business operations, said the former director of applications development at Kash n' Karry Food Stores, Tampa, Fla. Jim Stikeleather, who is now a partner at Technical Resource Connection, a Clearwater, Fla., consulting firm, said too many retailers are mired in the past and overly dependent on vendors for technological expertise instead of ...

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