SPOKANE, Wash. -- When Grant MacLean first became the pharmacy manager at a Rosauers supermarket in 1974 in Kalispell, Mont., the pharmacy wasn't doing that well. So instead of staying inside the pharmacy waiting for customers to come by, MacLean went out to where the grocery customers were. He started bagging groceries at the checkout, even helping carry out groceries to the parking lot, all the while talking up the pharmacy and handing out pharmacy coupons. "The idea was to get across ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.