FREEHOLD, N.J. -- Twenty-five years ago, it was a kosher experiment -- a booth of staple items like matzoh and noodles placed at the front of a Foodarama ShopRite store in Lakewood, N.J. Today, it's The Kosher Experience, a well-respected, oft-copied program that demonstrates the ability of food retailers to connect with their customers on an intimate level where trust is the guiding principle. Carl Montanaro has been present for the whole story, and as Foodarama's senior vice president, ...

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