LAS VEGAS -- Smith's Food & Drug Centers, Salt Lake City, said it has launched a new customer-service initiative and management incentive program to turn around two years of declining same-store sales. $2.8 billion in annual sales, saw same-store sales drop 1.4% in 1996 and 3.2% in 1995. The declining results at existing stores were blamed for losses of $164.2 million in 1996 and $40.5 million in 1995. In 1996, Smith's left the California market, shutting down all its operations there ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.