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THE SN LIST

Based on a survey of 54 food-distribution companies conducted from November 2002 through January 2003 by Opinion Centers America, North Olmsted, Ohio. Report on survey results published in SN, Feb. 10, 2003.e of Respondents Using: 52%4) COMPANY HISTORYPercentage of Respondents Using: 52%5) MEAL PLANNING/RECIPESPercentage of Respondents Using: 41%6) STORE EVENTS CALENDARPercentage of Respondents Using:

Based on a survey of 54 food-distribution companies conducted from November 2002 through January 2003 by Opinion Centers America, North Olmsted, Ohio. Report on survey results published in SN, Feb. 10, 2003.

e of Respondents Using: 52%

4) COMPANY HISTORY

Percentage of Respondents Using: 52%

5) MEAL PLANNING/RECIPES

Percentage of Respondents Using: 41%

6) STORE EVENTS CALENDAR

Percentage of Respondents Using: 39%

7) CORPORATE INFORMATION

Percentage of Respondents Using: 39%

8) SEND PROMOTIONAL E-MAILS

Percentage of Respondents Using: 35%

9) ONLINE COUPONS

Percentage of Respondents Using: 35%

10) HEALTH-RELATED INFORMATION

Percentage of Respondents Using: 31%

11) SEND INFORMATIONAL E-MAIL

Percentage of Respondents Using: 26%

12) LOYALTY CARD INFORMATION

Percentage of Respondents Using: 24%

13) PRESCRIPTION REFILLS

Percentage of Respondents Using: 22%

14) SHOPPING LISTS

Percentage of Respondents Using: 22%

15) FOOD-SAFETY INFORMATION

Percentage of Respondents Using: 20%

16) CHILDREN'S PAGES

Percentage of Respondents Using: 20%

17) LOCAL NEWS/EVENTS

Percentage of Respondents Using: 19%

18) COMPANY POLICIES

Percentage of Respondents Using: 19%

19) LIMITED HOME SHOPPING

Percentage of Respondents Using: 19%

20) CATERING INFORMATION

Percentage of Respondents Using: 13%

Source: SN's Ninth Annual State Of The Industry Report On Supermarket Technology. Multiple Responses Allowed.