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THE SN LIST: TOP IN-STORE SYSTEMS, BASED ON CONSUMER INTEREST

RANKCHNOLOGYRESPONSE1) Clerk-assisted checkout available throughout the store 89%2) Self-service computer screens providing location of products in the store 73%3) Self-service computer screens to help determine whether a consumer had all the products necessary to complete a project 70%4) Computer screens providing special promotions and discounts 69%5) Self-service computer screens throughout the

RANK

CHNOLOGY

RESPONSE

1) Clerk-assisted checkout available throughout the store 89%

2) Self-service computer screens providing location of products in the store 73%

3) Self-service computer screens to help determine whether a consumer had all the products necessary to complete a project 70%

4) Computer screens providing special promotions and discounts 69%

5) Self-service computer screens throughout the store providing information about products 68%

6) Self-checkout at department locations throughout the store 65%

7) Self-checkout at the main bank of registers 63%

8) In-store computer screens to order product not available in the store 63%

9) Self-service computer screens throughout the store providing information about how to use products 61%

Percentage saying "yes" when asked if they would use feature/service if available.

Source: Cap Gemini Ernst & Young, Intel and Cisco Systems

Photographs courtesy of NCR