NEW YORK -- A new release of SAP's R/3 software recently implemented by Colgate-Palmolive Co. here is enabling the consumer products marketer to improve customer service and streamline internal functions. The new R/3 version 3.0 is designed by SAP, Waldorf, Germany. Colgate has implemented it with the assistance of Andersen Consulting, Chicago, as the first-ever installation of a version 3.0. Ed Toben, vice president of information systems at Colgate-Palmolive North America here, told ...

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