NEW YORK -- E-commerce retailers should focus on "supply-chain excellence" -- particularly returns, packaging and delivery options -- if they want to survive, according to a speaker at the Private Label Manufacturers Association Consumerama conference here. James Morehouse, vice president for Chicago-based consultant group AT Kearney, said "what happens after the click" could determine the winners and losers among dot-com retailers. Morehouse based his talk on results of a consumer-based ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.