While high out-of-stock rates continue to plague retailers, some are reducing their stockout rates through the use of technology and collaboration. Out-of-stocks in certain categories can jump to as high as 17% during promotions, costing retailers about $75,000 annually per store, according to the most recent data from the Grocery Manufacturers Association. The GMA reported an average stockout rate of 7.7% in 2002, with direct-store-delivery categories ranging from 3.2% for milk to 11.2% ...

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