To counsel or not to counsel, that is the question -- at least when it comes to herbal remedies and nutritional supplements. As these products have multiplied on grocers' shelves in recent years, many retailers have been cautious about dispensing recommendations and advice to customers, while others have moved aggressively toward providing information and education. Supplements in the food, drug, mass and natural supermarket channels rang up over $3.9 billion in sales during the 12-month ...

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