Two of the hottest retailing concepts of 1997, home shopping and home-meal replacement, had strong effects "behind the scenes." Supply chain executives had to deal with the complex logistical issues of moving smaller, often perishable product units key to these categories. The effort to employ activity-based costing and management in supply chain operations also picked up steam in 1997, with some distributors extending ABC concepts to employee compensation. For others, a close analysis of ...

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