NEW YORK -- The vast majority of retailers polled about their company's information technology said merchandise reporting and analysis systems were unable to support future growth.
dents also reported systems integration continues to be a significant challenge; 73% of those polled said systems were not fully integrated.
While retailers said they would upgrade and integrate systems, plans for client-server computing also are in the works. The survey found that 12% of food retailers are using client-server technology today, but 50% of all respondents have plans to implement it.
"In terms of new technology, client-server applications is an area that supermarket respondents saw as important," said Bob Untracht, national director, retail industry services, Ernst & Young.
