NAPLES, Fla. -- There are both immediate and long-range paybacks for supermarkets that invest in the technology needed to participate in business-to-business exchanges, said Tig Gilliam, partner, Pricewaterhouse Coopers, New York. Procurement applications, such as reverse auctions, can yield a swift payback, Gilliam said in an interview with Supermarket News following his presentation at last month's Global Exchange Summit here. Efficiencies gained through changing business processes will ...

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